All content on these pages are related to the latest supported release of the 4Sight client.
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Mondago Adapter for Salesforce

Integration Type

Client SDK

Product / License Type

Integration

Application Information

Manufacturer:

Mondago

Application:

Mondago Adapter for Salesforce

Version:

See notes section

Market:

General CRM

Additional charges may apply. Please check with the application provider before proceeding.

Supported Features

Features provided by the application vendor

Notes / Advisories

Not supported on Terminal Services or Citrix environments. Requires Salesforce to be licensed for the Open CTI API. Please check at https://developer.salesforce.com/docs/atlas.en-us.api_cti.meta/api_cti/ or with your Salesforce Account Manager if your version has access to this API. Mondago Adapter supports both Salesforce Classic & Lightning editions.

Software provides an embedded window in the upper left corner of the Salesforce Window. Features provided through this window are: caller preview, create new Salesforce entity, click to dial, write call record against entity, basic call control (answer, hold and hang up)

Other Information

Operating System:

Windows

Installation Options:

Optional.

References

  1. Watch Integration Video
  2. Mondago (Manufacturer Website)