Mondago Adapter for Salesforce
See notes section
Not supported on Terminal Services or Citrix environments. Requires Salesforce to be licensed for the Open CTI API. Please check at https://developer.salesforce.com/docs/atlas.en-us.api_cti.meta/api_cti/ or with your Salesforce Account Manager if your version has access to this API. Mondago Adapter supports both Salesforce Classic & Lightning editions.
Software provides an embedded window in the upper left corner of the Salesforce Window. Features provided through this window are: caller preview, create new Salesforce entity, click to dial, write call record against entity, basic call control (answer, hold and hang up)